Birth: October 21, 1952
Most of my career has been in sales. I spend 50% or more of my time with customers and employees, and I can't wait for it to be more than 50%..
Not everybody is created equal, and it's important for companies to identify those high potentials and treat them differently, accelerate their devel….
Who you are, what your values are, what you stand forthey are your anchor, your north star. You won't find them in a book. You'll find them in your s….
Customers require the effective integration of technologies to simplify their workflow and boost efficiency..
I learned how to be a learner. When you get in a job, the tendency is to say, 'I've got to know it. I've got to give direction to others. I'm in this….
You should be accumulating really great relationships throughout your career..
An important mark of a good leader [is] to know you don’t know it all and never will..
By the time I stepped down as Xerox's CEO in 2009 - and as chairman in January 2010 - Xerox had become the vibrant, profitable and revitalized compan….
Boards without women - blacklist those suckers. It's 2011. They've had the time - it's significant that they don't have women..
When I became CEO of Xerox 10 years ago, the company's situation was dire. Debt was mounting, the stock sinking and bankers were calling. People urge….
As much as it's sometimes hard to make choices about where you invest, it's equally hard to make choices about where you don't invest and what you el….
Turnaround or growth, it's getting your people focused on the goal that is still the job of leadership..
Get face time with the customers..
Whenever an earthquake or tsunami takes thousands of innocent lives, a shocked world talks of little else..
I left Xerox for the non-profit sector because it was clear to me that only public/private partnerships can pull off a turnaround plan at the scale w….
The Obama campaign is one of the greatest examples of what is possible in the brave new world of 21st Century marketing. They did a masterful job of ….
We're long past having to defend or explain why women should be on boards, given all the data that shows how companies with female as well as male di….
Educated and productive young people are needed to help # LIFT their countries out of poverty and create a wealthier, more secure world..
If we could muster the same determination and sense of responsibility that saves a country like Japan - or a company like Xerox - then investing to s….
Sustainable development is a proven catalyst for Xerox innovation..
One of the things we often miss in succession planning is that it should be gradual and thoughtful, with lots of sharing of information and knowledge….