What about regular professionals, who just want to do what they do as well as they can?.

You want to ensure people can do it right 99 percent of time. When we have to fire one of our surgical trainees, it is never because they dont have t….

Just using a checklist requires [doctors] to embrace different values from ones we've had, like humility, discipline, teamwork..

We've created a multitrillion-dollar edifice for dispensing the medical equivalent of lottery tickets - and have only the rudiments of a system to pr….

The big thing that's happened is, in the time since the Affordable Care Act has been going on, our medical science has been advancing. We have now ge….

People who reach certain levels of frailty, more important than getting their mammogram, more important than getting their blood pressure tweaked, th….

Writing lets you step back and think through a problem. Even the angriest rant forces the writer to achieve a degree of thoughtfulness..

Coaching done well may be the most effective intervention designed for human performance..

Expertise is the mantra of modern medicine..

You can't make a recipe for something as complicated as surgery. Instead, you can make a recipe for how to have a team that's prepared for the unexpe….

Are doctors who make mistakes villains? No, because then we all are..

Checklists turn out...to be among the basic tools of the quality and productivity revolution in aviation, engineering, construction - in virtually ev….

Just look at the list of who the lowest-paid people are. Pediatricians are at the bottom. You would also look at internists. You would look at psychi….

This is the reality of intensive care: at any point, we are as apt to harm as we are to heal..

Our ideas of what our priorities are shift as we come face-to-face with some of the struggles..

When we lived in a society where we had large families that lived together, especially in agricultural societies like my grandfather and father grew ….

In psychology, there's something called the broken-leg problem. A statistical formula may be highly successful in predicting whether or not a person ….

As economists have often pointed out, we pay doctors for quantity, not quality. As they point out less often, we also pay them as individuals, rather….

The striking thing is that WHO doesn't really have the authority to do any of this. It can't tell governments what to do. It hires no vaccinators, di….

Arriving at an acceptance of one's mortality is a process, not an epiphany..

Practice is funny that way. For days and days, you make out only the fragments of what to do. And then one day you've got the thing whole. Conscious ….