What's Your Purple Goldfish? busts a myth and reveals a simple truth about customer service. Stan uncovers the recipe for creating signature added va….

Only Experience Teaches You: You can't learn skiing by watching videos. They might help but you still need to find a place with snow, put your skis o….

Entrepreneurs start businesses because ... they have no choice. Passion and energy drive them on good days and sustain them on bad days.

I have never been much of a follower although I like to learn..