Social media is less about technology and more about anthropology, sociology, and ethnography..

We cannot measure, what it is we do not know to value..

The future of marketing is not about technology.

Social Media is much bigger than we give it credit for. It’s not just about PR or just about marketing..

Twitter is your window to relevance , but Facebook is your home page for the Social Web.

How do you become a thought leader? It starts with *being* a thought leader and then connecting the dots back to you..

Evolution is evolution - and it's happened before us and will continue after we're gone. But, what's taking place now is much more than change for th….

Welcome to a new era of marketing and service in which your brand is defined by those who experience it..

The next 10 years are either going to happen to us, or because of us..

To understand the mindset of the connected consumer, one must realize that everything begins with search and intent..

Experiences shape experiences..

The distance between who i am and who i want to be is separated only by my actions and words..

It is only by walking in the digital footsteps of your customer that you can uncover a new landscape of opportunities for engagement as well as a new….

It's not business to consumer, it's not business to business, it's people to people.

We live in a time where brands are people and people are brands..

Brands are no longer created; they are co-created..

Each business is a victim of Digital Darwinism, the evolution of consumer behavior when society and technology evolve faster than the ability to expl….

Digital Darinism is already changing the landscape of business..

Social media is about sociology and psychology more then technology..

Attention is a precious commodity..

The good thing about social media is it gives everyone a voice. The bad thing is … it gives everyone a voice..