People sometimes are so confident in their flawed beliefs that they get stuck - fixated - and as a result are blinded to insights that are right in f….

If you mean, "My gut feeling is telling me this; therefore I can act on it and I don't have to worry," we say you should never trust your gut..

You need to take your gut feeling as an important data point, but then you have to consciously and deliberately evaluate it, to see if it makes sense….

By the time executives get to high levels, they are good at making others feel confident in their judgment, even if there's no strong basis for the j….

I worry about leaders in complex situations who don't have enough experience, who are just going with their intuition and not monitoring it, not thin….

Rigor is not a substitute for imagination..

The most valuable insight I have made about how people make decisions is that when they become skilled they don't have to make decisions - choices be….

The ability to help others gain insights seems very important to me, and I think one of the most effective, but most difficult, ways is to listen sym….

It is instructive to see how organizations pursue their goal of reducing errors and uncertainty. They impose standards, employ checklists, demand tha….

My research suggests that when people get rebuffed they become frustrated and angry, but they would do better to become curious about the reason for ….

You shouldn't trust the judgments of stock brokers picking individual stocks..

Most corporate decisions aren't going to meet the test of high validity. But they're going to be way above the low-validity situations that we worry ….

First, the skill of storytelling helps to galvanize your team. Second, the discipline of storytelling requires leaders to be clear about their intent….

People who design decision aids and information technologies usually try to help people perform their jobs better. But insights can show us how to pe….

I love rainy and bad-weather days because this type of weather gives me a mental advantage, especially when I'm fishing in a tournament. When the wea….

Many business intuitions and expertise are going to be valuable; they are telling you something useful, and you want to take advantage of them..

There needs to be a certain structure to a situation, a certain predictability that allows you to have a basis for the intuition..

Slow adaptation is driven by forces such as evolution. Fast adaptation is driven by forces such as insight..

Society's epitome of credibility is John Wayne, who sizes up a situation and says, "Here's what I'm going to do" - and you follow him..

You need strategies that help rule things out. That's the opposite of saying, "This is what my gut is telling me; let me gather information to confir….

If a situation is very, very turbulent, it has low validity, and there's no basis for intuition..