Businesses are made by people. We've proven time and time again that you can have wonderful shop, and put a bloke in there who's no good, and he'll s….

When people talk about successful retailers and those that are not so successful, the customer determines at the end of the day who is successful and….

I went to university for a couple of years and I didn't enjoy university. The studying and the accountancy, economics, I just hated that stuff. Now t….

I went to the brink many times. A couple of times I thought "I'm gone, This is it." But then you would just keep working. I think if you're close ….

Basically we get confused a bit about what retail is. It is really just buying things, putting them on a floor and selling them..