How do we professionally manage content? We don’t. We shouldn’t manage content in the same way that we shouldn’t manage technology. Content and techn….

What's the number-one thing people do on the Web? They read. Words and numbers are the raw material from which the vast majority of webpages are buil….

Designing a website can be a bit like being a kid and inheriting a sweetshop. It's easy to get carried away. There are so many choices. A website can….

The customer demands simplicity, that organizations organize around them. Easy to use is a customer tsunami ripping across the world. Ease of use and….

In the marketplace, design is your greatest differentiator once everything becomes comparable in terms of technology and quality..

Beauty is highly desirable but simplicity and usefulness are the overwhelming fashion of our age. Just because it's beautiful does not mean it's usef….