Haim Ginott

I can be a tool of torture or an instrument of inspiration. I can humiliate or heal. In all situations, it is my response that decides whether a crisis will be escalated or de-escalated and a child humanized or dehumanized.

Misbehavior and punishment are not opposites that cancel each other - on the contrary they breed and reinforce each other.

If we treat people as they are, we make them worse. If we treat people as they ought to be, we help them become what they are capable of becoming.