Harold Geneen

When I come upon a man who has a gleaming, empty, clear desktop, I am dealing with a fellow who is so far removed from the realities of his business that someone else is running it for him.

It is much more difficult to measure non-performance than performance. Performance stands out like a ton of diamonds. Non-performance can almost always be explained away

I think it is an immutable law in business that words are words, explanations are explanations, promises are promises, but only performance is reality