Meet customers where they are; question how to make the tools customers use more valuable..

I said a long time ago that Foursquare can make cities better. You have these augmented realities like Foursquare and Twitter and Facebook that provi….

I love cities, and I love city governments in particular. But in politics it would have taken me 8 years from implementing a policy before I would ge….

Constraints inspire us in how we approach the press, how we approach business relationships, how we do everything..

It's really complex to make something simple..

The greatest lesson that I learned in all of this is that you have to start. Start now, start here, and start small. Keep it Simple..

The first complaint we hear from everyone is: 'Why would I want to join this stupid useless thing and know what my brother's eating for lunch?' But t….

Those words are from Lynda Barry's novel 'Cruddy.' I've carried them with me for some time. There's a lot in my life I wasn't expecting. One is the r….

An idea that can change the course of the company can come from anywhere..

Your job as an executive is to edit, not write. It's OK to write once in a while but if you do it often there's a fundamental problem with the team. ….

Twitter is the world..

My goal is to simplify complexity..

Life happens at intersections..

Pick a movement, pick a revolution and join it..

I was fascinated with jeans, because you can impress your life upon the jeans you wear. The way you sit imprints on the jeans..

My goal is to simplify complexity. I just want to build stuff that really simplifies our base human interaction..

I loved couriers. You had this transfer of physical information happening throughout the city and the world. Someone picking up the package, putting ….

I think Twitter is best when it sparks conversations elsewhere. To use YouTube and Facebook and all the tools we have available to us today to respon….

Build what you want to see in the world..

I'm less interested in how people are following each other and more interested in how they are following topics and tweets themselves. People are fol….

It's a matter of invitations versus context. Twitter is really good at providing context, like, I''m having coffee at Third Rail Coffee.' Foursquare ….