The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization..

They serve best who give most of themselves. Self is forgotten by the one who serves, for such a one rejoices to see success coming to others through….

The art of effective listening is essential to clear communication, and clear communication is necessary to management success..

Courteous treatment will make a customer a walking advertisement..

Growth is never by mere chance; it is the result of forces working together..

The greatest teacher I know is the job itself..

I learned that all things come to those who wait-provided they hustle while they wait..

It is always the start that requires the greatest effort..

Intelligence is the effort to do the best you can at your particular job; the quality that gives dignity to that job, whether it happens to be scrubb….

Luck is always the last refuge of laziness and incompetence..

The disciplined are free..

Business is no longer a matter of profits alone. Profits must come through public confidence, and public confidence is given to any merchant in propo….

The problem with the bronco is to get on and stay on. This is the problem with the Golden Rule-to understand and apply.

Every man must decide for himself whether he shall master his world or be mastered by it..

Success will always be measured by the extent to which we serve the buying public..

I do not believe in excuses. I believe in hard work as the prime solvent of life's problems..

The public is not greatly interested in saving a little money on a purchase at the expense of service..

Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn.

Our very living is selling. We are all salespeople..

Every great business is built on friendship..

I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps..