Occupation: Author Birth: April 2, 1960
You can acquire some measure of knowledge from various research techniques, but nothing beats living, breathing, and feeling the same things your pro….
Perhaps the most important marketing step any business can take is to discover a way to be different..
A thrilled customer is the most potent marketing asset your organization can leverage..
Develop a capacity for things like purpose, love, wonder, courage, and grace..
Firms that draw commitment from customers and staff give them a way to sign up for something that can allow them to be their best self..
When it comes to lead referral generation, the customer experience is it..
Listening is the new prospecting..
Branding is the art of becoming knowable, likable and trustable..
The difference between Sales and Marketing is that Marketing owns the message and Sales owns the relationship..
Create something people want to share..
Bring the best of your Authentic Self to every opportunity..