Everyday do something in relation to everything that's important to you..

A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment..

Anything worth doing does not have to be done perfectly - at first..

Congratulations offer more potential than cash. The amount of available cash is limited, but managers have an unlimited supply of congratulations. It….

Start your day with good intentions and set yourself up for a good attitude. It's not what happens to you that matters but how you respond..

Honesty is telling the truth to ourselves and others. Integrity is living that truth..

If becoming a high performing organization is the destination, leadership is the engine..

To ensure that your work is also a play, I recommend that you develop a personal mission statement. This will help you find what it is to enjoy so mu….

Trying is just a noisy way of not doing something..

A river without banks is a large puddle..

[Marriage is] like signing a 356-page contract without knowing what's in it..

If you want your people to be responsible, be responsive to their needs..

Help People Reach Their Full Potential Catch Them Doing Something Right.

Successful organizations have one common central focus: Customers..

The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization..

When you touch - don't take. Touch people only when you are giving something - reassurance, support, encouragement, whatever.

How many of you would put in front of your house a sign that says gun-free zone?.

Beware of putting all your focus into results. While results are important, your people should be your number one area of focus..

For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio..

Your business should be defined, not in terms of the product or service you offer, but in terms of what customer need your product or service fulfill….

Humility does not mean you think less of yourself. It means you think of yourself less..