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I have been primarily interested in how and why ordinary people do unusual things, things that seem alien to their natures. Why do good people sometimes act evil? Why do smart people sometimes do dumb or irrational things?

Situational variables can exert powerful influences over human behavior, more so that we recognize or acknowledge.

The line between good and evil is permeable and almost anyone can be induced to cross it when pressured by situational forces.

Heroes are those who can somehow resist the power of the situation and act out of noble motives, or behave in ways that do not demean others when they easily can.

The Stanford prison experiment came out of class exercises in which I encouraged students to understand the dynamics of prison life.

Evil is knowing better, but willingly doing worse.

What troubles me is the Internet and the electronic technology revolution. Shyness is fueled in part by so many people spending huge amounts of time alone, isolated on e-mail, in chat rooms, which reduces their face-to-face contact with other people.

I was discriminated against because I was Jewish, Italian, black and Puerto Rican. But maybe the worst prejudice I experienced was against the poor. I grew up on welfare and often had to move in the middle of the night because we couldn't pay the rent.

Heroes are Ordinary People whose social action is Extra-Ordinary/ who ACT when others are passive, who give up EGO-centrism for SOCIO-centrism.

I started studying shyness in adults in 1972. Shyness operates at so many different levels. Out of that research came the Stanford shyness clinic in 1977.

Prejudice and discrimination have always been a big part of my life. When I was 6, I got beat up and called dirty Jew boy because they thought I looked Jewish.

You are not the same person working alone as you are in a group; in a romantic setting versus an educational one; when you are with close friends or in an anonymous crowd; or when you are traveling abroad as when at home base.

The greatest gift that you can give to others and to yourself is time. Embrace the gift of time whether you give it or receive it.

We like to think there is this core of human nature – that good people can't do bad things, and that good people will dominate over bad situations. Infact, when we look at the Stanford prison studies, that we put good people in an evil place, and we saw who won. Well, the sad message in this, is in this case is the evil place won over the good people.

I'm saying to be a hero it means you step accross the line and are willing to make a sacrifice, so heroes always are making a sacrifice. Heroes always take a risk. Heroes always deviant. Heroes always doing something that most people don't and we want to change - I want to democratise heroism to say any of us can be a hero.

Bullies may be the perpetrators of evil, but it is the evil of passivity of all those who know what is happening and never intervene that perpetuates such abuse.

Boys' brains are being digitally rewired for change, novelty, excitement and constant arousal. That means they're totally out of sync in traditional classes, which are analog, static, interactively passive.

The Devil's strategy for our times is to trivialize human existence and isolate us from one another while creating the delusion that the reasons are time pressures, work demands or economic anxieties.

... In contrast to the "banality of evil," which posits that ordinary people can be responsible for the most despicable acts of cruelty and degradation of their fellows, I posit the "banality of heroism," which unfurls the banner of the heroic Everyman and Everywoman who heed the call to service to humanity when their time comes to act. When that bell rings, they will know that it rings for them. It sounds a call to uphold what is best in human nature that rises above the powerful pressures of Situation and System as the profound assertion of human dignity opposing evil.

To be a hero you have to learn to be a deviant — because you're always going against the conformity of the group.

Before I knew that a man could kill a man, because it happens all the time. Now I know that even the person with whom you've shared food, or whom you've slept, even he can kill you with no trouble. The closest neighbor can kill you with his teeth: that is what I have Learned since the genocide, and my eyes no longer gaze the same on the face of the world.

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