Occupation: Author Birth: 1941
If you're unwilling to defer pleasure or endure some "pain" for now, are you likely to end up later deep in the hole?.
Excellence is a process, not just an outcome. Sure, we have to hold out for high standards in the products or services we provide. The goods must be ….
Narrow life down to what's precious and necessary. In a world of complexity the best weapon is simplicity..
Give people, including yourself, clear permission to make mistakes . . . and to fix the problems. Since nobody's perfect, mistakes should be allowed.….
The ethics of excellence are grounded in action - what you actually do, rather than what you say you believe. Talk, as the saying goes, is cheap..
As consumers we get more demanding all the time. We want better quality. We want it faster. And cheaper. Plus, we want more choices. Whoever comes al….
Optimism is a much more enabling mindset than hard-core realism, and it's far superior to pessimism...[because] Hope helps move us in the direction o….
High personal standards aren't enough for organizational excellence. You've got to be intolerant of low standards in others. . . . If you accommodate….
Pay attention to the voice within. . . . Sometimes the voice of your conscience gets drowned out by crowd noise or by the pep rally of temptations. A….
As tough as it sometimes looks on the front end, it's easier to do right than undo wrong..
Excellence calls for character . . . integrity . . . fairness . . . honesty . . . a determination to do what's right. High ethical standards, across ….
The world behaves differently when I take action to go after what I want..