The two most fundamental strategic choices are deciding where to play and how to win..

The status quo is more tenacious than anyone would ever imagine. The human mind prefers continuity rather than change. So it really has to be committ….

The virtue of small-to-midsize companies is that they tend to be more flexible and it is easier to experiment with new ways of working. So just try t….

In order to have a hope of creating better answers, we need to deeply understand the logic of the opposing answers. That means thinking about how we ….

You need to be uncomfortable and apprehensive: True strategy is about placing bets and making hard choices. The objective is not to eliminate risk bu….

Typically to get toward a productive outcome in negotiation you have to make the initial move of genuinely exploring someone's model. If you don't, i….

I love that Toronto is demonstrating that a big, highly diverse, multicultural city can actually work and work well, if its residents have the attitu….

The fundamental purpose of design thinking is to produce something that does not now exist. And so it is with integrative thinking - in the face of c….

I was blown away when I figured out that none of the great integrative moves that I studied came as a result of starting with a blank sheet of paper ….

I always have a pad of paper and a pencil within reach, to catch on the wing this turn of phrase which strikes me as felicitous, that idea which I ho….

The ability to face constructively the tension of opposing ideas and instead of choosing one at the expense of the other, generate a creative resolut….

When it comes to innovation, business has much to learn from design. The philosophy in design shops is, 'try it, prototype it, and improve it'..

Design isn't just about making things beautiful; it's also about making things work beautifully..

Business people don't need to understand designers better. They need to be designers..