In my mind, so-called "cultures of innovation" really boil down to one word: curiosity..

The most important thing here is to largely ignore what customers say, and instead watch what they do or track where they spend money..

Teams working on disruptive ideas need to be small enough that they can be fed by no more than two pizzas..

I feel for today's leaders. I really do. They got to where they are by doing a series of jobs exceptionally well. And that doesn't help them at all w….