Be helpful - even if there's no immediate profit in it..

Lower prices are not service; they're just lower prices..

Listen to your customers. Can the sales pitches and the product babble. Let your customer talk and show him that you are listening by making the appr….

I am not sexually attracted to women. I would rather sleep with an ugly man than with a woman..

We are very excited with the roster of skaters that are coming. It's the first time New Jersey has been awarded an event of this caliber in the skati….

Train your staff (if you have any) to be always helpful, courteous, and knowledgeable. Most importantly, give every member of your staff enough infor….

Deal with complaints. If you give the complaint your attention, you may be able to please this one person this one time - and position your business ….

The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing ever did!.

Don't make promises unless you will keep them. Not planning to keep them. Will keep them. Reliability is one of the keys to any good relationship, an….

Throw in something extra. Whether it's a coupon for a future discount, additional information on how to use the product, or a genuine smile, people l….

Answer your phone. Get call forwarding. Or an answering service. Hire staff if you need to. But make sure that someone is picking up the phone when s….