Management is about arranging and telling. Leadership is about nurturing and enhancing..

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people th….

Formula for success: under promise and over deliver..

Celebrate what you want to see more of..

Leaders don't create followers, they create more leaders..

Remember my mantra: distinct... or extinct..

There are few things that will take you further in life, than your ability to make a good presentation..

Never, ever rest on your laurels. Today's laurels are tomorrow's compost..

Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better..

What gets measured gets done..

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people..

You will be remembered, in the long haul, for the quality of your work, not the quantity of your work. No one evaluates Picasso based on the number o….

Excellence comes from human beings doing things of value that customers find memorable..

The thing that keeps a business ahead of the competition is excellence in execution..

Excellence is not an aspiration. Excellence is what you do in the next five minutes..

Listen to Everyone. Ideas come from everywhere.

Hire for attitude. Train for skill... More.

Unless you walk out into the unknown, the odds of making a profound difference in your life are pretty low..

The simple act of paying positive attention to people has a great deal to do with productivity..

Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We….

How do you achieve excellence?...Stop doing non-excellent stuff!.