In just 200 tweets we can assess and identify 52 different personality traits of a customer. We ran an analysis over 500,000 people and we really nailed this. Think of providing this powerful insight to a retailer. We can see what they value, not just what they are buying. We have found a 40-45% increase in sales when you recommend upsales based on values instead of past buying behavior.
Some CEO's feel like if the 'opt out of social' they are somehow protected. That is just crazy. - Sandy Carter
Some CEO's feel like if the 'opt out of social' they are somehow protected. That is just crazy.
- Sandy Carter
We have a constantly-changing portfolio of social media experiments. The first time we tried applying social technologies in a customer service depar… - Sandy Carter
We have a constantly-changing portfolio of social media experiments. The first time we tried applying social technologies in a customer service depar…
In just 200 tweets we can assess and identify 52 different personality traits of a customer. We ran an analysis over 500,000 people and we really nai… - Sandy Carter
In just 200 tweets we can assess and identify 52 different personality traits of a customer. We ran an analysis over 500,000 people and we really nai…
We have our own internal version of Klout. We do rate people in this way - their effectiveness on social media. Tying social into a performance measu… - Sandy Carter
We have our own internal version of Klout. We do rate people in this way - their effectiveness on social media. Tying social into a performance measu…
If all you did to improve your commercial presence was to train your sales people on the importance of influencers ... how much more effective could … - Sandy Carter
If all you did to improve your commercial presence was to train your sales people on the importance of influencers ... how much more effective could …
Security is a big concern on the social web. People are going to try to destroy social media just like they are trying to breach data in other areas. - Sandy Carter
Security is a big concern on the social web. People are going to try to destroy social media just like they are trying to breach data in other areas.
Your social platform will become the motherboard of your business. - Sandy Carter
Your social platform will become the motherboard of your business.
The number one use case for social media among our customers is around innovation - innovating with employees and with customers. For most businesses… - Sandy Carter
The number one use case for social media among our customers is around innovation - innovating with employees and with customers. For most businesses…
We embed social media inside our processes. Let's look at our processes and see how we can enhance them with social. - Sandy Carter
We embed social media inside our processes. Let's look at our processes and see how we can enhance them with social.
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