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I want to make beautiful clothes for women and men who appreciate detail and quality. The product must be the best but this is almost secondary to the service the customer will receive.
Tom Ford
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Interpretation

What this quote means

The quote emphasizes the importance of creating high-quality clothing while prioritizing excellent customer service.

Tom Ford highlights his commitment to producing beautiful, high-quality clothes for both men and women, pointing out that while the excellence of the product is vital, the level of customer service plays an equally important role in the overall experience. This suggests that the relationship with customers and their satisfaction are paramount, possibly even more so than the product itself.

Themes

QualityServiceFashionClothingCustomer SatisfactionDetail

In practice

Example use cases

A fashion designer could use this quote to highlight the importance of customer relationships during a presentation.

More from Tom Ford

Dressing well is a form of good manners.
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Moving fashion used to be one of my chief goals. It's not necessarily any more. Fashion needs to change when life changes. You only need to move fashion forward when there's a reason to move fashion forward.
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It's funny, our beauty standard has become harder and tougher because we live in a tough age. I don't think anyone wants to walk down the street and feel vulnerable. You want to walk down the street and feel like you're in control.
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I enjoy the speed of fashion. I love doing different things and I think I still have something valid to say in fashion.
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People always ask me how I start a collection, and I tell them that I just look around. What am I tired of? What am I in the mood for? Real fashion change comes from real changes in real life. Everything else is just decoration.
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I don't believe that clothes can start a revolution, but I do believe that fashion is often a manifestation of a sociological or political climate.
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