The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
Manage the cause, not the result. - W. Edwards Deming
Manage the cause, not the result.
- W. Edwards Deming
Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change. - W. Edwards Deming
Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
It is not necessary to change. Survival is not mandatory. - W. Edwards Deming
It is not necessary to change. Survival is not mandatory.
Quality comes not from inspection, but from improvement of the production process. - W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.
Improve quality, you automatically improve productivity. - W. Edwards Deming
Improve quality, you automatically improve productivity.
Innovation comes from people who take joy in their work. - W. Edwards Deming
Innovation comes from people who take joy in their work.
The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to m… - W. Edwards Deming
The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to m…
Put a good person in a bad system and the bad system wins, no contest. - W. Edwards Deming
Put a good person in a bad system and the bad system wins, no contest.
In God we trust; all others bring data. - W. Edwards Deming
In God we trust; all others bring data.
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