When I go to T-Mobile retail stores, I jokingly tell the employees that everybody between me and them is the enemy. In effect, what I mean is that in…

- John J. Legere

I think this job at T-Mobile has more than anything else helped me really see and understand how to set a strategy, communicate like crazy, and then …

- John J. Legere

I started to be the brand, more and more. Seven days a week, 24 hours a day, I wear T-Mobile gear. I'm a bright beacon of magenta. My clothing's gott…

- John J. Legere

I'm very careful, especially with the company, to not spend too much time playing the success reel because I really do believe that everything that's…

- John J. Legere

I say that the genius of the marketing strategy that we've had in every company that I've ever been in, is that if you ask your customers what they w…

- John J. Legere

When we're talking about the transformation, we can add in the 25 pounds I've gained - I've been eating my way through the wireless industry.

- John J. Legere

I've given my email address to all 3,000 T-Mobile stores. Serious customer escalations come directly to me. Customers get a kick out of me responding…

- John J. Legere

If you go back in my career, you'll find I've always been a lead-from-the-front people-manager guy. I've always been outspoken. I've always attempted…

- John J. Legere

I visit T-Mobile call centers. We've got about 18 major call centers in the US, and before I was CEO, I heard that no CEO had gone to physically visi…

- John J. Legere