You are able to monitor and police your standards of quality once you have defined them.

- John Kao

The capacity to creatively improvise is an important factor that differentiates successful companies - or teams - from those that are not successful.

- John Kao

Communication is the essential medium of a creative culture: the communal sea in which we all swim. A company that can't communicate is like a jazz b…

- John Kao

It takes creativity at every stage to make the discontinuous leap from one level of knowledge to the next. These discontinuous leaps of understanding…

- John Kao

An organization is really a factory for producing new ideas and for linking those ideas with resources - human resources, financial resources, knowle…

- John Kao

Jazz is not about getting and playing whatever notes you want. It is about reworking themes in a manner that sounds good, that can be followed by the…

- John Kao

The challenge is to manage creative people so that the output is fruitful. The challenge is not to have an open environment and simply let them do wh…

- John Kao

Creativity, my students learn, is as natural a function of the mind as breathing or digestion are natural functions of the body.

- John Kao

Instead of command and control, managing the creative process is about facilitating and permitting.

- John Kao