We need to have empathy. When we lose empathy, we lose our humanity.
Goldie HawnRead
We have to be very careful not to blame the patients. A lot of the conversation [around patient engagement] has been, how do we get them to do stuff? To me, that's not engagement.
Interpretation
What this quote means
The quote emphasizes the importance of understanding patient perspectives rather than blaming them for engagement issues.
Victor Montori highlights a critical issue in patient care: instead of blaming patients for not participating in their own care, healthcare professionals should engage with them empathetically. True patient engagement involves understanding the barriers they face and working collaboratively to overcome them, rather than simply instructing them on what to do.
Themes
Patient EngagementHealthcareEmpathyCommunicationCollaboration
In practice
Example use cases
In a healthcare conference, this quote was used to discuss the importance of patient-centered care.
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