If we continue to treat content as an extra to information architecture, to content management or to anything else, we miss a bright opportunity to i…

- Colleen Jones

Technology creates the context for persuasion, but content persuades. Technology helps get content to the right people at the right time. The content…

- Colleen Jones

If you're lucky on a team, even if you're not sisters or brothers, you become such a family that you get that kind of open and honest relationship. W…

- Colleen Jones

The entire customer or user experience - from raising awareness, to buying a product / taking action, to getting customer support - is going digital.

- Colleen Jones

I loved curling and I loved the social aspect of it, the team. It's like if you had the same golf foursome for a long time, or if you're a bridge pla…

- Colleen Jones

I don't have any regrets, really. What I got out of the sport was more than I ever dreamed was possible. We took some good runs at the Olympics, but …

- Colleen Jones

I appreciate all the people I've met through curling. It's been woven through the story of my life. But that win-at-all-costs attitude is, thankfully…

- Colleen Jones

My curling personality really had the killer instinct, compared to the real me. I kind of liken it to when a surgeon is going into the operating room…

- Colleen Jones

Data is your eyes, not your brain.

- Colleen Jones