You have to figure out what conversion means in your case. What does retention mean? What does activation mean? For every business, it's going to be slightly different because of the nature of the product and the kinds of people who use it.
Some people will know exactly what they want to do at a very young age, but the odds are low. I feel like people in their early- to mid-20s are very … - Stewart Butterfield
Some people will know exactly what they want to do at a very young age, but the odds are low. I feel like people in their early- to mid-20s are very …
- Stewart Butterfield
Every customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people are much more likely to recomm… - Stewart Butterfield
Every customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people are much more likely to recomm…
We're still at the beginning of a major transition in how people communicate and work together. - Stewart Butterfield
We're still at the beginning of a major transition in how people communicate and work together.
You have to figure out what conversion means in your case. What does retention mean? What does activation mean? For every business, it's going to be … - Stewart Butterfield
You have to figure out what conversion means in your case. What does retention mean? What does activation mean? For every business, it's going to be …
I'm going to make more money than I need in any outcome. - Stewart Butterfield
I'm going to make more money than I need in any outcome.
Life is too short to do mediocre work and it is definitely too short to build shitty things. - Stewart Butterfield
Life is too short to do mediocre work and it is definitely too short to build shitty things.
It’s hard to imagine the revenue from selling the prints will cover the cost of lost goodwill. - Stewart Butterfield
It’s hard to imagine the revenue from selling the prints will cover the cost of lost goodwill.
The outward expression of empathy is courtesy. - Stewart Butterfield
The outward expression of empathy is courtesy.
When key users told us something wasn't working, we fixed it - immediately. - Stewart Butterfield
When key users told us something wasn't working, we fixed it - immediately.
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