Most crises are not resolved through rhetoric. They are resolved through operations.
Most crises are not resolved through rhetoric. They are resolved through operations. - Eric Dezenhall
- Eric Dezenhall
The PR industry loves the concept that if you just apologize, the problem goes away. The concept of apology is known in the Judeo-Christian sense: Yo… - Eric Dezenhall
The PR industry loves the concept that if you just apologize, the problem goes away. The concept of apology is known in the Judeo-Christian sense: Yo…
People in my industry [PR] would like people to believe we have ways to control social media. But that's one of the great swindles. - Eric Dezenhall
People in my industry [PR] would like people to believe we have ways to control social media. But that's one of the great swindles.
People mistake their love of the technology for it being a solution. Social media is the problem, not the solution, in crisis management. It's a prob… - Eric Dezenhall
People mistake their love of the technology for it being a solution. Social media is the problem, not the solution, in crisis management. It's a prob…
The Constitution gives you the right to a lawyer, but it doesn't allow you the right to a good reputation. - Eric Dezenhall
The Constitution gives you the right to a lawyer, but it doesn't allow you the right to a good reputation.
One of the biggest challenges I have with certain clients is convincing them to take a vacation - metaphorically. You're dealing with egos, and with … - Eric Dezenhall
One of the biggest challenges I have with certain clients is convincing them to take a vacation - metaphorically. You're dealing with egos, and with …
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