Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
Manage the cause, not the result. - W. Edwards Deming
Manage the cause, not the result.
- W. Edwards Deming
Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change. - W. Edwards Deming
Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
It is not necessary to change. Survival is not mandatory. - W. Edwards Deming
It is not necessary to change. Survival is not mandatory.
Quality comes not from inspection, but from improvement of the production process. - W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.
Improve quality, you automatically improve productivity. - W. Edwards Deming
Improve quality, you automatically improve productivity.
Innovation comes from people who take joy in their work. - W. Edwards Deming
Innovation comes from people who take joy in their work.
The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to m… - W. Edwards Deming
The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to m…
Put a good person in a bad system and the bad system wins, no contest. - W. Edwards Deming
Put a good person in a bad system and the bad system wins, no contest.
In God we trust; all others bring data. - W. Edwards Deming
In God we trust; all others bring data.
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