Excellence nourishes the soul.
Management creates an empowered state of mind in the organization by treating employees as part-owners of the business and expecting them to act like… - Leonard L. Berry
Management creates an empowered state of mind in the organization by treating employees as part-owners of the business and expecting them to act like…
- Leonard L. Berry
The first time formal customer research is done, executives frequently are surprised by the sizeable percentage of customers who defect for service-r… - Leonard L. Berry
The first time formal customer research is done, executives frequently are surprised by the sizeable percentage of customers who defect for service-r…
Excellence nourishes the soul. - Leonard L. Berry
Value equals benefits received for burdens endured. - Leonard L. Berry
Value equals benefits received for burdens endured.
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