The most important part of aligning various expectations is to clearly describe the problem you are trying to solve and identify at least three diffe…

- David Livermore

Given the increasing diversity among customers and employees, organizations that attend to cultural intelligence are more successful.

- David Livermore

When you start paying attention to diversity, you notice it (and notice its absence!). And based on the culture of your upbringing and the culture of…

- David Livermore

Trust is consistently seen as a make or break component of innovation - particularly because the freedom to fail is an important part of innovation.

- David Livermore

Perspective taking is taking on the perspective of others. It's what we do anytime we buy a gift for someone else ("What would they like?"). So it me…

- David Livermore

Becoming a culturally intelligent innovators starts with something as basic as exercising self-control.

- David Livermore

Clashing expectations are what most consistently derail any team, and especially a culturally diverse team. So if you take the time to "define" the g…

- David Livermore

For me, the key question is what's behind the dangerous idea. If it's simply to stir things up and appear radical, I'm not interested. But if it's do…

- David Livermore

When you jump on a city bus or roam the streets off the major thoroughfares you'll quickly learn that we have as many differences as similarities. An…

- David Livermore