A good manager doesn't try to eliminate conflict; he tries to keep it from wasting the energies of his people. If you're the boss and your people fight you openly when they think that you are wrong - that's healthy.
If you have to have a policy manual, publish the 'Ten Commandments.' - Robert Townsend
If you have to have a policy manual, publish the 'Ten Commandments.'
- Robert Townsend
Don't hire a master to paint you a masterpiece and then assign a roomful of schoolboy artists to look over his shoulder and make suggestions. - Robert Townsend
Don't hire a master to paint you a masterpiece and then assign a roomful of schoolboy artists to look over his shoulder and make suggestions.
Consultants are people who borrow your watch and tell you what time it is, and then walk off with the watch. - Robert Townsend
Consultants are people who borrow your watch and tell you what time it is, and then walk off with the watch.
Due to budget cutbacks, the light at the end of the tunnel has been turned off. - Robert Townsend
Due to budget cutbacks, the light at the end of the tunnel has been turned off.
A leader is not an administrator who loves to run others, but someone who carries water for his people so that they can get on with their jobs. - Robert Townsend
A leader is not an administrator who loves to run others, but someone who carries water for his people so that they can get on with their jobs.
If people are coming to work excited. . . if they're making mistakes freely and fearlessly. . . if they're having fun. . . if they're concentrating o… - Robert Townsend
If people are coming to work excited. . . if they're making mistakes freely and fearlessly. . . if they're having fun. . . if they're concentrating o…
A good manager doesn't try to eliminate conflict; he tries to keep it from wasting the energies of his people. If you're the boss and your people fig… - Robert Townsend
A good manager doesn't try to eliminate conflict; he tries to keep it from wasting the energies of his people. If you're the boss and your people fig…
Make every decision as if you owned the company. - Robert Townsend
Make every decision as if you owned the company.
It's been my experience that the people who gain trust, loyalty, excitement, and energy fast are the ones who pass on the credit to the people who ha… - Robert Townsend
It's been my experience that the people who gain trust, loyalty, excitement, and energy fast are the ones who pass on the credit to the people who ha…
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