The smartest groups, then, are made up of people with diverse perspectives who are able to stay independent of each other.
The history of the Internet is, in part, a series of opportunities missed: the major record labels let Apple take over the digital-music business; Blockbuster refused to buy Netflix for a mere fifty million dollars; Excite turned down the chance to acquire Google for less than a million dollars.
Interpretation
What this quote means
The quote highlights missed opportunities by major companies in the face of technological advancements.
In this quote, Surowiecki emphasizes how companies often overlook significant opportunities that could redefine their industries. He cites specific examples where major players like record labels and Blockbuster missed the chance to adapt to the changing landscape of digital media and entertainment, ultimately allowing other companies to thrive in their places. This serves as a cautionary tale about the importance of recognizing and seizing opportunities in a rapidly evolving market.
Themes
In practice
Example use cases
In a business seminar discussing digital transformation, you could use this quote to illustrate the risks of ignoring technological change.
More from James Surowiecki
All quotes βOn the simplest level, telecommuting makes it harder for people to have the kinds of informal interactions that are crucial to the way knowledge moves through an organization. The role that hallway chat plays in driving new ideas has become a cliche of business writing, but that doesn't make it less true.
In a world where companies increasingly know about their business in real time, it makes no sense that public reporting mostly follows the old quarterly schedule. Companies sit on vital information until reporting day, at which point the market goes crazy.
Linux is a complex example of the wisdom of crowds. It's a good example in the sense that it shows you can set people to work in a decentralized way - that is, without anyone really directing their efforts in a particular direction - and still trust that they're going to come up with good answers.
It's a familiar truism that at any one moment, financial markets are dominated by either fear or greed. But the healthiest markets are those that are animated by both fear and greed at the same time.
The essence of procrastination lies in not doing what you think you should be doing, a mental contortion that surely accounts for the great psychic toll the habit takes on people. This is the perplexing thing about procrastination: although it seems to involve avoiding unpleasant tasks, indulging in it generally doesn't make people happy.
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Each new tool we create ends an old relationship with the world and starts a new one. And we're changed by that relationship, inevitably. It changes the way we live, changes our patterns, changes our social organization.
Ultimately, our ideas about robots are not about robots. The robot is a canvas onto which we project our hopes and our dreams and our fears... they become embodiments of those hopes and dreams and fears.
The main effect of the Internet on language has been to increase the expressive richness of language, providing the language with a new set of communicative dimensions that haven't existed in the past.
If you write a blog post, you've got something to say; you're not just creating words and synonyms. We'd like the computers to actually pick up on that semantic meaning.
The Internet may well disempower the nation state, but at the same time, it also strengthens certain specific state functions - like surveillance. As a political entity, it doesn't empower the nation sate. It creates the availability of much more data than the digestive system of the nation state could possibly assimilate.
What we want to do is make a leapfrog product that is way smarter than any mobile device has ever been, and super-easy to use. This is what iPhone is. OK? So, we're going to reinvent the phone.