Huge open source organizations like Red Hat and Mozilla manage the collaboration of hundreds of people who don't know one another and have spent no t…

- Margaret Heffernan

For good ideas and true innovation, you need human interaction, conflict, argument, debate.

- Margaret Heffernan

We know - intellectually - that confronting an issue is the only way to resolve it. But any resolution will disrupt the status quo. Given the choice …

- Margaret Heffernan

Companies don't have ideas. Only people do. And what motivates people are the bonds of loyalty and trust they develop around each other.

- Margaret Heffernan

Certainty is no guarantor of correctness.

- Margaret Heffernan

money appears to motivate only our interest in ourselves, making us selfish and self-centered...Money makes people feel self-sufficient, which also m…

- Margaret Heffernan

Any fool can buy talent; only real leaders develop it.

- Margaret Heffernan

If you have never failed at anything, then you haven't been trying hard enough, aren't very imaginative, or have had such extraordinarily good luck t…

- Margaret Heffernan

Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.

- Margaret Heffernan