When you say, 'I'm sorry,' you turn people into your allies, even your partners.
Interpretation
Apologizing helps to repair relationships and build alliances.
This quote by Marshall Goldsmith emphasizes the power of an apology in fostering positive relationships. By expressing remorse or taking responsibility for actions, individuals can mend rifts and transform adversarial dynamics into cooperative partnerships, thereby enhancing collaboration and mutual support.
In practice
In a team meeting, I might say, 'I'm sorry for the oversight, let's work together to fix it.'
Active questions are the alternative to passive questions. There is a huge difference between, 'Do you have clear goals?' and 'Did you do your best to set clear goals for yourself?' The former is trying to determine the employee's state of mind; the latter challenges the employee to describe or defend a course of action.
Treat every piece of advice as a gift or a compliment and simply say, “Thank you.
The only thing I don't think people don't understand about good leaders is that they're both good and lucky. A lot of it is timing.
Life is short. Do whatever you can to help people - not for status, but because the 95-year-old you will be proud if you did help people and disappointed if you didn't.
If we become aware of what's happening before we act, behaviour becomes a function of choice rather than a result of an impulse or trigger. You begin to control your world more as opposed to the outside world controlling you.
A leader who is self-aware enough to know that he or she is not adept at everything is one who has taken the first step toward being a great leader.
That is why we have to make room in our lives for people who may sometimes disappoint or exasperate us. If we hold our friends to a standard of perfection, or if they do that to us, we will end up far lonelier than we want to be.
The way that same-sex marriage should reach the federal level is that it absolutely should be decided by the Supreme Court as quickly as possible. It's a 14th Amendment issue. There's no argument about it.
Absence may or may not make the heart grow fonder, but it certainly freshens the eye.
My own experience with being interviewed is mixed. I suppose they're a part of my job, and as I would like readers to connect with my books, I do them. I've also made many lifelong friends whom I first encountered as interviewers - as a writer, they're a terrific way to meet and add smart new people to one's life.
The smallest indivisible human unit is two people, not one; one is a fiction. From such nets of souls societies, the social world, human life springs.
Then may I tell you that the very next words I read were these – ‘Chloe liked Olivia…’ Do not start. Do not blush. Let us admit in the privacy of our own society that these things sometimes happen. Sometimes women do like women.
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