When you say, 'I'm sorry,' you turn people into your allies, even your partners.
Interpretation
Apologizing helps to repair relationships and build alliances.
This quote by Marshall Goldsmith emphasizes the power of an apology in fostering positive relationships. By expressing remorse or taking responsibility for actions, individuals can mend rifts and transform adversarial dynamics into cooperative partnerships, thereby enhancing collaboration and mutual support.
In practice
In a team meeting, I might say, 'I'm sorry for the oversight, let's work together to fix it.'
Active questions are the alternative to passive questions. There is a huge difference between, 'Do you have clear goals?' and 'Did you do your best to set clear goals for yourself?' The former is trying to determine the employee's state of mind; the latter challenges the employee to describe or defend a course of action.
Treat every piece of advice as a gift or a compliment and simply say, βThank you.
The only thing I don't think people don't understand about good leaders is that they're both good and lucky. A lot of it is timing.
Life is short. Do whatever you can to help people - not for status, but because the 95-year-old you will be proud if you did help people and disappointed if you didn't.
If we become aware of what's happening before we act, behaviour becomes a function of choice rather than a result of an impulse or trigger. You begin to control your world more as opposed to the outside world controlling you.
A leader who is self-aware enough to know that he or she is not adept at everything is one who has taken the first step toward being a great leader.
Written on the body is a secret code only visible in certain lights: the accumulations of a lifetime gather there. In places the palimpsest is so heavily worked that the letters feel like Braille. I like to keep my body rolled up away from prying eyes, never unfold too much, or tell the whole story. I didn't know that Louise would have reading hands. She has translated me into her own book.
The people who have adored me-- there have not been very many, but there have been some-- have always insisted on living on, long after I had ceased to care for them, or they to care for me.
Almost all of our sorrows spring out of our relations with other people.
You married me...but you didn't marry what you could make out of me.
I am one of those people who are out of touch with their emotions. I tend to treat my emotions like unpleasant relatives - a long-distance call once or twice or year is more than enough. If I got in touch with them, they might come to stay.
We make our friends; we make our enemies; but God makes our next door neighbour.
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