internet-rewards-scale-higher-upfront-costs-lower-marginal-cost-market-leaders

The Internet rewards scale; by trading higher up-front costs for lower marginal cost, market leaders can invest in better technology and service. As a result, there is nothing online that is both great in quality and small in scale. Amazon wasn't originally a better bookstore than the small shops we mourn, but it is now.

John Katzman
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John Katzman's Popular Quotes

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