I've given my email address to all 3,000 T-Mobile stores. Serious customer escalations come directly to me. Customers get a kick out of me responding to them, and the employees do, too.
I'm very careful, especially with the company, to not spend too much time playing the success reel because I really do believe that everything that's… - John J. Legere
I'm very careful, especially with the company, to not spend too much time playing the success reel because I really do believe that everything that's…
- John J. Legere
I think this job at T-Mobile has more than anything else helped me really see and understand how to set a strategy, communicate like crazy, and then … - John J. Legere
I think this job at T-Mobile has more than anything else helped me really see and understand how to set a strategy, communicate like crazy, and then …
I say that the genius of the marketing strategy that we've had in every company that I've ever been in, is that if you ask your customers what they w… - John J. Legere
I say that the genius of the marketing strategy that we've had in every company that I've ever been in, is that if you ask your customers what they w…
When we're talking about the transformation, we can add in the 25 pounds I've gained - I've been eating my way through the wireless industry. - John J. Legere
When we're talking about the transformation, we can add in the 25 pounds I've gained - I've been eating my way through the wireless industry.
I've given my email address to all 3,000 T-Mobile stores. Serious customer escalations come directly to me. Customers get a kick out of me responding… - John J. Legere
I've given my email address to all 3,000 T-Mobile stores. Serious customer escalations come directly to me. Customers get a kick out of me responding…
If you go back in my career, you'll find I've always been a lead-from-the-front people-manager guy. I've always been outspoken. I've always attempted… - John J. Legere
If you go back in my career, you'll find I've always been a lead-from-the-front people-manager guy. I've always been outspoken. I've always attempted…
When I go to T-Mobile retail stores, I jokingly tell the employees that everybody between me and them is the enemy. In effect, what I mean is that in… - John J. Legere
When I go to T-Mobile retail stores, I jokingly tell the employees that everybody between me and them is the enemy. In effect, what I mean is that in…
I started to be the brand, more and more. Seven days a week, 24 hours a day, I wear T-Mobile gear. I'm a bright beacon of magenta. My clothing's gott… - John J. Legere
I started to be the brand, more and more. Seven days a week, 24 hours a day, I wear T-Mobile gear. I'm a bright beacon of magenta. My clothing's gott…
T-Mobile is a young, consumer-driven business, and the average age of my customer outside of Bellevue is 27 or 28. They like outspoken, frank discuss… - John J. Legere
T-Mobile is a young, consumer-driven business, and the average age of my customer outside of Bellevue is 27 or 28. They like outspoken, frank discuss…
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