jillion-dollars-advertising-word-matters-customers-good-experience-product

You don’t have to spend a jillion dollars on advertising to get your word out. What matters is that customers have a good experience with your product at every single point of contact.

David Neeleman
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David Neeleman's Popular Quotes

It's so important to experience what your customers are experiencing and listen to their suggestions.

- David Neeleman

Just keep thinking about the good side of ADD - the creativity and the originality it can stimulate.

- David Neeleman

Trust strikes at the heart of our success at JetBlue. Trust is key to the speed of our growth. The Speed of Trust articulates better than any book th…

- David Neeleman

In the midst of all the chaos swirling through your brain, all the disorganization and impulsiveness, the condition (ADHD) also seems to trigger a ce…

- David Neeleman

Never, ever forget that you are a servant.

- David Neeleman

People do a better job if they respect the leader of the company. I learned that on my mission - the value of people and how to truly appreciate them.

- David Neeleman

We're reviewing everything to see how we can do it better, faster, and more efficiently.

- David Neeleman

With high trust, success comes faster, better, and at lower cost.

- David Neeleman

The Blackberry is really essential for keeping up on my emails when I'm out of the office, which is a lot.

- David Neeleman
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