Inspirational Quotes, Motivational Sayings, and Wise Words for Daily Inspiration

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The key to culture is it's a framework for making decisions. And if it's baked into your culture, people learn how to make decisions across that culture without you ever saying anything. You never have to really do anything except watch and promote and move people around.

Keith Rabois's Popular Quotes

Treat customer support as a product.

- Keith Rabois

So that's your job too, to clarify and simplify for everybody on your team. The more you simplify the better people will perform.

- Keith Rabois

It's easy to shortcut when you get busy explaining the why's of the world, but it's very important to try.

- Keith Rabois

When you start a company everything is going to feel like a mess. And it really should. If you have too much process, too much predictability, you ar…

- Keith Rabois

The key metric of whether you've succeeded is what fraction of your employees use that dashboard everyday.

- Keith Rabois

You kinda want to look for the anomalies. You don't actually want to look for the expected behaviour.

- Keith Rabois

You really need to spend a lot of your time focussing people.

- Keith Rabois

Delegate completely. Let people make mistakes and learn.

- Keith Rabois

Any executive, any CEO should not have 1 management style. Your management style needs to be dictated by your employee.

- Keith Rabois