The last thing I say on most phone calls is not, 'Goodbye,' but, 'Thank you.'
Interpretation
Expressing gratitude fosters stronger connections with others.
In this quote, Marshall Goldsmith emphasizes the importance of gratitude in our daily interactions. By choosing to end conversations with 'Thank you' rather than the conventional 'Goodbye,' he highlights how appreciation can enhance relationships and build a positive atmosphere, leaving others feeling valued and respected.
In practice
In a team meeting to foster a positive culture, one might say, 'As we wrap up, I just want to thank everyone for their hard work.'
Active questions are the alternative to passive questions. There is a huge difference between, 'Do you have clear goals?' and 'Did you do your best to set clear goals for yourself?' The former is trying to determine the employee's state of mind; the latter challenges the employee to describe or defend a course of action.
Treat every piece of advice as a gift or a compliment and simply say, βThank you.
The only thing I don't think people don't understand about good leaders is that they're both good and lucky. A lot of it is timing.
Life is short. Do whatever you can to help people - not for status, but because the 95-year-old you will be proud if you did help people and disappointed if you didn't.
If we become aware of what's happening before we act, behaviour becomes a function of choice rather than a result of an impulse or trigger. You begin to control your world more as opposed to the outside world controlling you.
A leader who is self-aware enough to know that he or she is not adept at everything is one who has taken the first step toward being a great leader.
Home is where the heart is, I thought now, gathering myself together in Betty's Luncheonette. I had no heart any more, it had been broken; or not broken, it simply wasn't there any more. It had been scooped neatly out of me like the yolk from a hard-boiled egg, leaving the rest of me bloodless and congealed and hollow. I'm heartless, I thought. Therefore I'm homeless.
You go into a room and you know where you're welcome; you know where you're unwelcome.Sometimes in a hostile situation you stick around because hostility itself is important.The people who are garrulous and wear their heart on their sleeve and tell you everything, that's one kind of person, but the fellow who's hiding behind a tree and hoping you don't see him is the fellow that you'd better find out why.
...available people are the ones who are dangerous, because they confront us with the possibility of real intimacy.
Many employer-employee relationships are built on a lie that starts from the first interaction: neither party automatically conceives of the relationship as something that will last a lifetime, but both interact as if it is. This lie of omission bases the relationship on distrust.
Most chick-singers say "If you hurt me, I'll die"... I say, if you hurt me, I'll kick your ass.
With women composing nearly half the American workforce and increasingly serving as the primary breadwinner for families, we can't afford to treat pregnant women differently than their counterparts, especially when slight job modifications could help them stay in the workforce at no risk to their health.
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