Why do leaders fail? Isolation and inability to learn. They are afraid to express doubt, admit vulnerability or seek advice from subordinates. Leader…

- Robert S. Kaplan

Leadership is a team sport - learning to work with others is a critical skill. This means articulating a clear vision, setting priorities, giving coa…

- Robert S. Kaplan

Great companies create an environment in which employees act like owners. They do this through clear communication, articulation of clear vision and …

- Robert S. Kaplan

Authenticity is critical to leadership. That means trying to be yourself - this involves some self-disclosure, admitting what you don't know and bein…

- Robert S. Kaplan

Consistent alignment of capabilities and internal processes with the customer value proposition is the core of any strategy execution.

- Robert S. Kaplan

It bears repeating: you don't have to be good at everything.

- Robert S. Kaplan

Business and leadership is about the future. What worked five years ago is unlikely to work tomorrow.

- Robert S. Kaplan

Without strong visionary leadership, no strategy will be executed effectively.

- Robert S. Kaplan

Process improvement programs are like teaching people how to fish. Strategy maps and scorecards teach people where to fish.

- Robert S. Kaplan