The number one goal in resolving a conflict is to make sure both sides maintain their self-esteem. Resolving conflict is rarely about who is right. I…

- Thomas Crum

Change does not take time - it takes commitment.

- Thomas Crum

When conflict becomes a win-lose contest in our minds, we immediately try to win.

- Thomas Crum

It is hard to change our point of view in a conflict. Most often, it is because we are not nearly as interested in resolving the conflict and possibl…

- Thomas Crum

Conflict isn't negative, it just is.

- Thomas Crum

It is very difficult to apply the old Indian adage 'Do not judge another until you have walked a mile in his moccasins,' unless you get out of your o…

- Thomas Crum

Instead of seeing the rug being pulled from under us, we can learn to dance on the shifting carpet.

- Thomas Crum

Our lives are not dependent on whether or not we have conflict. It is what we do with conflict that makes the difference.

- Thomas Crum

Embracing conflict can become a joy when we know that irritation and frustration can lead to growth and fascination.

- Thomas Crum