Too often, clients want us to give them a one-size-fits-all crisis management plan from off the shelf. Some of our competitors do this because it's fast and cheap. They build a plan once and keep using the same plan over and over with other clients.
Companies that do not actively practice, study, and plan for crisis communications - as well, of course, crisis management - are doomed to fail when … - Steven Fink
Companies that do not actively practice, study, and plan for crisis communications - as well, of course, crisis management - are doomed to fail when …
- Steven Fink
Too often, clients want us to give them a one-size-fits-all crisis management plan from off the shelf. Some of our competitors do this because it's f… - Steven Fink
Too often, clients want us to give them a one-size-fits-all crisis management plan from off the shelf. Some of our competitors do this because it's f…
In my experience, the public will forgive mistakes, provided they are acknowledged promptly and a remedial course of action is articulated. Lawyers o… - Steven Fink
In my experience, the public will forgive mistakes, provided they are acknowledged promptly and a remedial course of action is articulated. Lawyers o…
Social media has dramatically changed the playing field in terms of crisis communications - and any company that does not effectively use social medi… - Steven Fink
Social media has dramatically changed the playing field in terms of crisis communications - and any company that does not effectively use social medi…
Mistakes are good provided you learn from them, and correct them promptly. - Steven Fink
Mistakes are good provided you learn from them, and correct them promptly.
When I wrote my first book, Crisis Management: Planning for the Inevitable, it was endorsed by the American Management Association, and consequently … - Steven Fink
When I wrote my first book, Crisis Management: Planning for the Inevitable, it was endorsed by the American Management Association, and consequently …
Too often, business schools teach academic crisis management theory, if that, but given the diverse and unique nature of crises, all the theory in th… - Steven Fink
Too often, business schools teach academic crisis management theory, if that, but given the diverse and unique nature of crises, all the theory in th…
Unfortunately, today's colleges and universities, and especially our business schools, do not offer pragmatic crisis management teachings. - Steven Fink
Unfortunately, today's colleges and universities, and especially our business schools, do not offer pragmatic crisis management teachings.
A moderate amount of stress - not too much, not too little - generally means you understand the problem and are psychologically stoked to solve it. M… - Steven Fink
A moderate amount of stress - not too much, not too little - generally means you understand the problem and are psychologically stoked to solve it. M…
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