My parents both left school at 14, but my parents are incredibly smart, successful, thoughtful people. So one of the lessons I learned from my parent…

- Harry West

People who work for me know that they have a lot of autonomy. I like to know what's going on, and I'll offer my opinion, but I want people to feel th…

- Harry West

I have in the past tended to overestimate the amount of change I can affect in the short run and then not fully appreciate the change I can affect in…

- Harry West

When you're leading, you're generally trying to lead change, and I think it was Roy Amara, who said about technology, "We tend to overestimate the ef…

- Harry West

I think in most companies you're surrounded by the past. You may have a Web site or archives or a lobby that sort of shows off your work of the past.…

- Harry West

You're surrounded by other people all the time. And you have to take responsibility if you're the eldest or one of the older siblings, and you're con…

- Harry West

I trust people, and I respect their areas of responsibility.

- Harry West

I'm the eldest of six kids, and I think that may have some significance. I think there's some correlation between maybe being the eldest and wanting …

- Harry West

I have to trust people. There's no system of controls that can replace trust, so I need to reinforce that trust, and part of reinforcing trust is mak…

- Harry West