As the years passed, and I was nine, 10, 11 years old, it became obvious I was going to start up a business of some sort.

- John Caudwell

People are much more important than superficial environments.

- John Caudwell

Really good customer service will deliver sales. You are training salesmen to give the best possible advice and then to achieve the sale. People actu…

- John Caudwell

I saw that e-mail was insidiously invading Phones 4u so I banned it immediately.

- John Caudwell

I was always interested in ladies' fashion.

- John Caudwell

E-mails are the cancer of modern business.

- John Caudwell

I believe in workers rights when people are doing a good job. If somebody needs support I am always there, but if they're taking the piss, I am hard …

- John Caudwell

Sometimes your worst competitors are the ones which are dying because they do stupid things.

- John Caudwell