People in my industry [PR] would like people to believe we have ways to control social media. But that's one of the great swindles.
Most crises are not resolved through rhetoric. They are resolved through operations. - Eric Dezenhall
Most crises are not resolved through rhetoric. They are resolved through operations.
- Eric Dezenhall
People in my industry [PR] would like people to believe we have ways to control social media. But that's one of the great swindles. - Eric Dezenhall
People mistake their love of the technology for it being a solution. Social media is the problem, not the solution, in crisis management. It's a prob… - Eric Dezenhall
People mistake their love of the technology for it being a solution. Social media is the problem, not the solution, in crisis management. It's a prob…
The Constitution gives you the right to a lawyer, but it doesn't allow you the right to a good reputation. - Eric Dezenhall
The Constitution gives you the right to a lawyer, but it doesn't allow you the right to a good reputation.
The PR industry loves the concept that if you just apologize, the problem goes away. The concept of apology is known in the Judeo-Christian sense: Yo… - Eric Dezenhall
The PR industry loves the concept that if you just apologize, the problem goes away. The concept of apology is known in the Judeo-Christian sense: Yo…
One of the biggest challenges I have with certain clients is convincing them to take a vacation - metaphorically. You're dealing with egos, and with … - Eric Dezenhall
One of the biggest challenges I have with certain clients is convincing them to take a vacation - metaphorically. You're dealing with egos, and with …
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