Power in a corporation becomes residual and dwells in the background. It is the ability to exercise nice matters of judgment.

- Oliver Lyttelton, 1st Viscount Chandos

In business a reputation for keeping absolutely to the letter and spirit of an agreement, even when it is unfavorable, is the most precious of assets…

- Oliver Lyttelton, 1st Viscount Chandos

Flattery is the infantry of negotiation.

- Oliver Lyttelton, 1st Viscount Chandos