If Franz Kafka were alive today he'd be writing about customer service.

- Jonathan Alter

Almost no one under 60 remembers what fundraising was like before Watergate. Until the 1970s, campaign money was collected by "bagmen," familiar char…

- Jonathan Alter

The price of loyalty is incompetence.

- Jonathan Alter

The basic problem is with the business model of journalism. That business model is premised on the idea that talk is cheap and reporting is expensive.

- Jonathan Alter

It sometimes takes a while for executives to figure out that the reporters they think of as little bugs to be squashed or spun can be more powerful t…

- Jonathan Alter

Logic can convince but only emotion can motivate.

- Jonathan Alter

The only thing worse than a silly politician analyzing art is a silly artist analyzing politics

- Jonathan Alter

I think it's a terrible system, but money in politics is like water running downhill -- it finds its way.

- Jonathan Alter

Every patient reacts a little differently, both biologically and psychologically. The only constant in cancer is inconstancy; the only certainty is a…

- Jonathan Alter