Inspirational Quotes, Motivational Sayings, and Wise Words for Daily Inspiration

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The secret of successful retailing is to give your customers what they want. And really, if you think about it from the point of view of the customer, you want everything: a wide assortment of good quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience.

Sam Walton's Popular Quotes

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

- Sam Walton

To succeed in this world, you have to change all the time.

- Sam Walton

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

- Sam Walton

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can acco…

- Sam Walton

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

- Sam Walton

The way management treats their associates is exactly how the associates will then treat the customers.

- Sam Walton

The goal as a company is to have customer service that is not just the best, but legendary.

- Sam Walton

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

- Sam Walton

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. …

- Sam Walton