A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
You can't find what doesn't exist, but you can create it. - Ron Kaufman
You can't find what doesn't exist, but you can create it.
- Ron Kaufman
Service is taking action to create value for someone else. - Ron Kaufman
Service is taking action to create value for someone else.
Do what's right and you'll never go wrong. - Ron Kaufman
Do what's right and you'll never go wrong.
Every service problem is as an opportunity to show you care. - Ron Kaufman
Every service problem is as an opportunity to show you care.
Quality is more than a promise, it's genuine performance. - Ron Kaufman
Quality is more than a promise, it's genuine performance.
If your customers have to ask you for it, you haven't been thinking far enough ahead. - Ron Kaufman
If your customers have to ask you for it, you haven't been thinking far enough ahead.
You can't stop change. Don't let it stop you. - Ron Kaufman
You can't stop change. Don't let it stop you.
Don't just talk about it, do it. - Ron Kaufman
Don't just talk about it, do it.
Exceeding expectations is where satisfaction ends and loyalty begins. - Ron Kaufman
Exceeding expectations is where satisfaction ends and loyalty begins.
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